Exceptional Service and Attention To Detail
Some companies market themselves as providing the “best value” wanting you to believe that they are offering the “lowest price.” The maxim ‘you get what you pay for’ rings true everywhere. At Students On Broadway, it’s our mission to ensure that your group has a superior and safe experience that is cost efficient and exceeds your expectations at every turn.
Superior Level of Customer Service from Beginning to End
From our first contact with your group’s Trip Planner, Students On Broadway provides personalized attention and care that one might expect from a luxury travel company and not from a Destination Management Company / Receptive Operator. This operational philosophy is intrinsic to our organizational structure. We do not employ a commissioned sales team. Not only does our in-house Tour Management Team work with you to create a superior & safe experience, they are also on-site at Airports, Hotels, Restaurants, etc, ensuring complete satisfaction. As an employee-managed company, every team member has a vested interest in working to exceed your group’s expectations.
Local Expertise / Balancing Experience with On-The-Ground Safety
Our talented and dynamic Red-Jacket Field Team has the insider knowledge as to what’s new and trending and of particular interest to your group. To keep up to date on the ever changing security landscape in NYC, the entire SBNYC team participates in periodic safety awareness briefings conducted by our partners at the NYPD.
Cost & Operational Efficiency
To maximize efficiency, we work to eliminate itinerary redundancy. With so much to see and do, we program activities to minimize the retracing of steps.
Our unique TEAM (Together Each Accomplishes More) approach to Tour Management further ensures that your group will receive a superior level of on-the-ground service that is second to none.
When Service Excellence & Experience Matters… Students On Broadway
: +1-347-731-8534